Need help? 0020 500 - MYMEDI - 000
Need help? 0020 500 - MYMEDI - 000

Shipping Policy 运送政策

All orders will be processed and shipped within 3-5 business days.
所有订单会在3 – 5个工作日内受理及发货
Delivery Area:Throughout the U.S..
Free shipping on orders over $49.9 (before tax, including $49.9); flat shipping rate is $9.99 otherwise.
If you are experiencing a non-delivery or your tracking information states your package was delivered by
carrier but you have not received it; or you inspect any damages occurred during shipping, you should
contact customer service within 7 days of your receipt, we will assist you with the carrier to locate the
package or initiate a claim. Please note that we require photos of the damaged items for insurance
purposes. This allows our shipping carriers to provide better services in the future.


Return Policy 退货政策

If you receive wrong products or short shipment, please contact customer service, we will send you the
correct products for free and take care of the return.
If the product you receive is defective or has functional problems, please contact customer service within
30 days of your original receipt. We will process return/refund after confirming the product problem.
Please make sure all returned goods are packed properly and safely to prevent possible shipping
damage. Use the original packaging if possible. Please understand that we might reject your return if it’s
damaged or lost due to improper packaging.

The item must be packaged and in original condition (unopen, unused, and in re-salable condition).
Returned items must be delivered to us unused, in original packaging and in original condition. Products
are NOT eligible for exchange or refund once they are used.

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